21+

zoya 7 Responsible Gaming — Know Yourself, Respect Your Limits

Entertainment should be a source of enjoyment, not stress. zoya 7 wants every player to stay in control and play with awareness — keeping their responsibilities to family and to themselves.

Self-Exclusion Feature Deposit Limit Setting 24/7 Live Chat Support

Online betting and casino games are primarily a form of entertainment. But for some people, they can eventually get out of control. zoya 7 believes every player should stay aware of their own playing habits and seek help when needed. On this page we have brought together the tools and information that will help keep you safe.

Our Terms and Conditions clearly state that to open an account at zoya 7 and take part in any form of betting or casino activity, a user must be at least 21 years of age. This age verification requirement is strictly enforced.

To learn more or seek help for yourself or someone you know, visit our FAQ page — you will find answers to many questions about responsible gaming there.

Why is staying within limits important?

Winning and losing are both a normal part of gaming. Problems arise when someone keeps placing larger bets to recover losses or continues playing despite financial difficulty. Always keep betting within your entertainment budget — not from living expenses, savings, or family needs.

If you feel your playing habits are changing or it is becoming hard to stop, use the self-control tools below or contact our 24/7 live chat.

Ask yourself: How much money have I wagered this week? Has it exceeded my plan? Was I able to stop after a loss? Honest answers to these three questions can make a lot of things clear.

Read our Privacy Policy to understand how your personal information is used. zoya 7 never advertises to minors and is committed to protecting personal data.

Self-Control Tools

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Reducing the limit takes effect immediately; increasing it is subject to a cooling-off period.

Session Time Limit

Decide in advance how long you will play in a single session. Once that time passes, the system will automatically send you an alert.

Self-Exclusion

Close your account for a set period (30 days, 6 months, or permanently). Logging in will not be possible during this time.

Bet Limit

Set the maximum amount you can wager per round or per day yourself, and prevent going beyond your budget.

Cooling-Off Break

Take a temporary break of one week to one month. During this break, bonus and promotional messages are paused.

Activity History

View your complete history of deposits, bets, and withdrawals at any time — stay aware of your spending patterns.

To activate these tools, contact zoya 7's 24/7 live chat — our team is always ready to assist you in Bengali.

Recognise the Warning Signs

If you notice any one or more of the signs below in yourself, do not ignore them — take action promptly.

  • You keep placing larger bets to recover lost money and cannot break out of this cycle.
  • You are using money meant for living or family expenses for betting, or taking on debt.
  • When not playing you feel restless, irritable, or anxious — and you are turning to betting to relieve stress.
  • You are hiding the amount you play or the time you spend playing from family or friends.
  • You are spending long periods playing while neglecting work, studies, or family responsibilities.
  • You have tried to stop on your own but have failed repeatedly.

Where to Get Help

Seeking help is not a weakness — it takes courage. Get support from any of the sources below.

zoya 7 Live Chat Support

Our team is available 24 hours a day, 7 days a week in Bengali and English. Start a live chat directly to set up self-exclusion or apply a limit.

Contact by Email

Write to us with details by email. A trained member of our team will get back to you as soon as possible.

Family and Trusted People

Talk openly with the people close to you. The support of family is the most powerful help on the road to recovery.

Professional Counselling Services

Speak with a psychiatrist or counsellor. Both government and private mental health services are available in Bangladesh.

zoya 7's Commitment

We believe responsible gaming is not just a set of rules — it is our commitment to every one of our members. Our team is available 24/7, not only for betting support but for your safety and wellbeing too. If any player feels they need help, zoya 7 is always here.

Protection of Minors

zoya 7 strictly follows a 21+ policy. Age is verified at account registration and before any financial transaction. If a minor attempts to create an account in any way, that account will be closed immediately and any deposited funds will be returned.

If there are children or teenagers in your home, make sure they cannot access your zoya 7 account. Use passwords and screen locks on your devices.

Using parental control software will keep children away from online gambling content. Contact our support team for further advice on this.

21+

All betting and casino activities at zoya 7 are for those aged 21 and above only.

Frequently Asked Questions

For a fixed-term self-exclusion, your account can be reactivated once the period ends. However, if you choose permanent exclusion, the account cannot be reopened. For any questions, contact our team via live chat or email.

Yes, reducing a limit takes effect right away. However, if you want to increase a limit, a cooling-off period applies to prevent impulsive decisions.

Change your account password and enable two-factor verification. If the family member is a minor and has been using your account, notify us immediately via live chat — we will take the necessary steps.

If you cannot stop playing, keep placing larger bets to recover losses, or use household money for betting — these are clear signs. Read the "Warning Signs" section on this page carefully and, if needed, speak with our 24/7 support team.

The zoya 7 support team can provide general information about professional mental health counselling. In Bangladesh, mental health departments at government hospitals and private counselling organisations offer these services. Write to our email for more details.

Yes. Your account funds remain safe during self-exclusion. When the break ends, your balance will be unchanged. If you have any issues, let us know via live chat.